XIAOMI Mi3 Mi4 Mi4i REDMi 2 REDMi NOTE
REDMi NOTE 2 REDMi NOTE 3 REDMi 3 Mi NOTE
MIRROR METAL BUMPER CASE CASING
**Please do not panic and complain when you see many scratches on the back case. The scratches are on the protective film not on the back case. It serves the purpose to protect the back case. Please note that there is a thin protective plastic layer on the back case need to be peeled off before you use it. After you peel it off you should see a nice smooth back case!
Please note that warranty does not cover:
Damages to item done deliberately or improper handling of it.
Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
Modifying, repairing the product without written consent.
If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 14 days.
Please keep the packaging well and return the goods as a whole.
We offer 14 days return period, with buyer paying the return postage unless item is proven defective upon receipt.
We will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
Once we have checked and confirm the goods/products, customer will received their refund or replacement within 14 business days after the confirmation.
If the courier service company return the unclaimed parcel back to us, buyer need to pay extra postage for us to resend it again.
Policy on Out-of-Stock Items
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives
However , in some situations we might ship the products that are available first.
Customer has the right to request a full refund if he/she doesn't want to wait anymore. Usually we will process it within 3 working days to issue customer's refunds.
Please contact us for investigation before you return the item to us.
Email: firstname.lastname@example.org OR contact office support 03-7842 8228
Please email us via email@example.com or call our office telephone no. 03-78428228 for any inquiry and assistance.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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