TC Office Solutions Sdn Bhd (formerly known as TALKCOM COMMUNICATION) was incorporated about 15 years to cater to the ever growing needs of the systems industry in new century. We constantly stay ahead with information of Communication, Security & Software Technology to provide our customer with full solution and sustain competitive advantage.
Our company is led by a strong management team with direct knowledge of the industry, extensive research experience and unique administration skills. Furthermore, we had a knowledgeable IT team with experience in various areas of the Information & Communication Technology (ICT) Industry covering broadband internet network integration, VoIP, SIP Solutions and others internet and security related systems. Therefore, we fully capable of handling projects of any magnitude.
We always in touch with the ever growing technology industry, knowledgeable in the latest state of innovative in approaching project assignments, strive to provide total integrated quality electronic systems and ensure high level of customer satisfaction with efficient after sales service, thus providing the most suitable solution for each and every individual needs and translating them into total satisfaction for every customer.
To provide customers with a complete solution to all their current and future internet, private network, integrated voice, data network and other related system needs.
We has established a reputation for quality work and plan to continue to enhance its image in the industry. The company seeks to become a well-known and respected provider of advanced network solutions by:
At TC Office Solutions Sdn Bhd, we inculcate the corporate culture of Partnership Involvement at all levels between the company and:
** Latest Technical Training Achievements
NEC SV9300 Technical Training
NEC SV9100 Basic Technical / SV9100 Advance Technical / SV9100 IP System Technical
NEC SV8300 Basic Technical / SV8300 Advance Technical / SV8100 Advance Technical
NEC IP Dect Technical / NEC MyCalls Technical / NEC Business Connect
** Latest Sales Contribution Achievements
Year 2012 / Year 2014 / Year 2015
** Latest Awards
- Our policy lasts (7) days. If (7) days have gone by since your purchase, unfortunately we can’t offer you a refund or
exchange or repair.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the
- Several types of goods are exempt from being returned.
Additional non-returnable items:
- Gift voucher, Discount voucher, Downloadable software products & etc.
- Book with obvious signs of use, CD, DVD, VHS tape, software that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than (7) days after delivery
** To complete your return, we require a receipt or proof of purchase.
** Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
** There are certain situations where only partial refunds are granted: (if applicable)
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Promotion/ Special items (if applicable)
Only regular priced items may be refunded, unfortunately promotion or special items cannot be refunded.
Exchanges / Repair (if applicable)
We only replace or repair items if they are defective or damaged (depend on case and situations). For exchange or repair item, send us an email at email@example.com and send your item to: -
No.47 (1st Floor), Jalan Juru, Taman Juru, 14000 Bukit Mertajam, Penang, Malaysia.
- To return your product, you should mail your product to: No.47 (1st Floor), Jalan Juru, Taman Juru, 14000 Bukit Mertajam,
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
** You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your return
Warranty does not include repair or replacement of parts if defects are caused by accidents, lighting strike, power failure, household pests, vandalism, negligence, abnormal voltage, flood, fire, natural disaster, riots, tampering, unauthorised repairs or alteration.
CHANGES OF ALL POLICY
We reserve the right to modify all policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at TC Office Solutions S/B.
[Re: Privacy Compliance Officer]
[No.47 (1st Floor), Jalan Juru, Taman Juru, 14000 Bukit Mertajam, Penang, Malaysia.]
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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