Welcome to Millen Star,
Established in 1994, Mascom Marketing specialise in Office Automation, Printing Solutions, Audio Visual Product, IT related peripherals and Genuine Printing Consumable.
Distributor and Supplier of leading brand product and consumable to offices in Klang Valley as well as goverment sector.
With our vast exposure, experience in the industry, we are commited and expanding online to provide you and company with more options, sourcing for high quality, as well as better value each and everytime you shop at Millen Star Online Store.
Should you do not find the required product listed online, or need more product information, feel free to contact the shop
Tel: 03-7806 3622 or email us- firstname.lastname@example.org
Assuring you the great, convenient, secure and enjoyable shopping experience.
Cancellations are only applicable when orders are within the “Payment Complete” status – which takes place prior to product shipment.
Once the product already dispatched, cancellation will not be accepted.
Return or Exchange of Goods unless product is defective or wrong item deliver to you.
Return or Exchange Procedures for Defective Product
Please request for return or exchange by emailing us at email@example.com within 3 days from the day order is received.
You have to include the following details in the email:
•Product to return or exchange:
•Reason for return or exchange:
Once we received your request for return or exchange, we shall contact you within 3 business days for further instructions. To exchange item, please let us know the item you like to have in exchanged.
In most cases, you will need to bear the shipping charges for returning the item to us. However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct items to you, ALL at our expense.
Once your return is received and inspected by us (usually within 72 hours of receipt), your refund will be processed and we will contact you to arrange the refund.
Remember, before you ship anything back to us, please email us- firstname.lastname@example.org first so that we can provide you with complete return instructions.
12 months warranty against manufacturing defects by respective product Manufacturer/ Distributor.
Limited Warranty by Supplier
Terms & Conditions
Warranty of products are as specifiied below with exception of consumables, exterior cosmetics parts, appearance plastic parts, options, accessories, battery & adaptor.
The Warranty are void in the following cases:
The warranty does not apply to any product whose exterior has been damaged or defaced nor to any product subjected to misuse, alteration of serial number, accidental damage, abnormal handling, use non-original consumable, any act of God or service made by anyone other then Authorised Service/ Dealers.
Details of Product Warranty
Within 60 days warranty.
3- 6 months- parts replacement (subject to availability) & workmanship or 60% product value rebate for next purchase.
6-12 months- parts replacement (subject to availability) & workmanship or 30% product value rebate for next purchase.
RM 599.00 30%
RM 699.00 36%
RM 189.00 21%
RM 125.00 24%
RM 159.00 28%
RM 279.00 36%
RM 75.90 9%
RM 147.00 8%
RM 155.00 4%
RM 125.00 24%
RM 139.00 24%
RM 169.00 26%
RM 119.00 20%
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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