Our business started as a cottage industry in the 1970s. Koh’s Traditional Curry Powder, a traditional Nyonya curry powder was sold in bottles to neighbours who brought it overseas when they migrated / have their children study abroad.
To control the quality of its products, Global Traditions Spice Manufacturers was established in 2004, solely to distribute its products to the market at large.
In 2013, the owners recognized the need to diversify along the F&B value chain. Given that the group as a whole is mainly dealing in spices, the owners decided that it would best handle snacks with the main ingredients being spices. Hence, the owners leveraged with a factory in Ipoh to manufacture a Malaysian traditional snack, muruku under the brand name Kacang Macha.
In 2014, the owners moved its operations to Klang with the establishment of its own manufacturing premise to achieve better service and manufacturing standards. The company continuously source high quality products to meet customer satisfaction though the manufacturing, supplying and delivery of premium quality products in line with customers’ request and guaranteed services. Amongst our customers are Lay Hong Berhad, Bison Consolidated Berhad, and AirAsia Berhad.
The company is currently in the midst of obtaining its GMP and HACCP certifications to provide customers products in accordance with higher degree of food safety.
All of the products purchased from this website are delivered on First Order First Served basis.
Order Refund only applicable for the circumstances below:
Delivery Time longer than delivery period mentioned in the product page
Wrong Product delivered
** For Pre-Order items, Refund is NOT applicable.
Refund options will be offered to customers as listed below:
Option 1: Product Exchange
Exchange with other product(s) listed in this website.
If the value of new item(s) exceeds the amount of the original item, the difference thereof should be paid by customer.
If the value of new item is less than the amount of the original item, there will be no refund on the difference.
Delivery charges of the new item will be borne by the customer.
Option 2: Full refund to customer
For payment that is paid through our payment gateway (iPay88), we will notify our payment gateway service provider to cancel the relevant transaction.
Please allow 7 to 14 working days for the refund process and the refund amount will be shown on the customer's credit card statement.
For other payment methods, customer will need to provide their bank details.
Please allow 7 working days for the refund process and a copy of bank slip will be forwarded to the customer.
Under normal circumstances, there will be NO EXCHANGE, RETURN OR REFUND of any items that are purchased, regardless if the products have been picked-up, opened or unopened and so on.
For purchased items that is verified and agreed by the company where the faulty or defective items are a result caused by external factors (such as during delivery), these items will be available for exchange for the same item. These items must be hand delivered to the Company's factory. We will not entertain any re-shipping request for such items.
Under circumstances where products that are required to be sent back to the supplier (local or overseas) additional handling and service charges may occur. These charges are to be borne by the customer, in the case of such items are defective as a result due to error by the customer unless the error is caused by our side.
Any other cases that qualify for an exchange and return may incur a re-stocking fee.
All refund or exchange for any item(s) purchased must be returned to us within 3 working days upon receiving the products ordered (pick-up or delivery). No further dispute will be entertained after 3 working days from the received date.
Average delivery period that the purchased products will be delivered to you will be:
Within Malaysia : Within 3 - 7 working days from date of full payment.
International : Within 10 - 20 working days from date of full payment.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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