Who are we?
Innoria Technology (M) Sdn Bhd was established in 2009. Our retail stores offer a wide range of IT products. We offer services and technical support such as computer hardware/software maintenance, diagnosis and repair.
Innoria Technology also provide outdoor services such as setting up workstation, server, networking, and printer sales. We customize our services and solutions to cater to your needs.
In 2011, we extended our business to cater to heavy paper printing businesses with our own brand of compatible toners, NX INK.
We launched our online store, www.innoriatechnology.com in 2012 to cater to our customers who prefer the convenience of online shopping.
What we sell?
For end users, we have a wide selection of IT products, such as branded notebooks, customized desktops, gaming desktops, etc.
For business and corporate sector, we provide sector setup and maintenance, server, POS system, printers, and consumables like our compatible toners, NX INK. Our toners are compatible with most major brand printers such as HP, CANON, FUJI XEROX, BROTHER, SAMSUNG, PANASONIC, RICOH, KONICA MINOLTA, OKI and many others.
Why choose us?
Hassle free shopping and safe payment system
Points collection and product redemption
Strict quality control
Friendly customer service
How to contact us?
For enquiries or feedback on our products or our site, do not hestitate to contact us.
We can also be contacted at email@example.com or call us at 03-33221131 / 017-3371821 or 012-2301821. We'll get back to you within 24 hours
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. INNORIA TECHNOLOGY (M) SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 1-3 DAYS after the confirmation.
Please return your purchase to the following address:
INNORIA TECHNOLOGY (M) SDN BHD
36-0,LORONG BATU NILAM 3C,BANDAR BUKIT TINGGI,41200 KLANG,SELANGOR DARUL EHSAN
Please contact us at firstname.lastname@example.org or 03-33221131 (Warranty Department) if you have any questions or doubts.
Thanks for shopping at our store
If you are not entirely satisfied with your purchase, or if you having problem with the items you received, we are here to help you solve it.
1. To be eligible for return, if the item received by customer was already damaged before it used by customer, received wrong item or malfunction item kindly return with original goods packaging and the return content must be complete without missing any single item as you received it.
2. You have 7 calendar days to request return any item from the date you received, if you having an issue above with the items you received.
3. Your item needs to have the receipt or proof of purchase. Strictly non-returnable if the goods received by customer are not satisfied after the goods have been used.
Strictly non-refundable, can only do replacement with same item or other product with same or higher value. If same product runs out, other product with same or higher value will be replaced and buyer
shall pay the difference.
"Refund will not be paid if the goods received from customers are not in good condition or the goods have been used."
Replaceable, will be no charge for replacement item shipping fees, if merchant issue wrong item color, wrong size or wrong product. Please contact the merchant immediately within 24 hours after received the goods by snapping some photos to report all the damage goods at the same time. Any compliant exceed the said 48 hours (time will base on the sign as received from the consignment or courier noted) replacement, arrangement or process will be taken.
After Sale Service Innoria Technology policy is in accordance with the terms and conditions of its respective suppliers. Innoria Technologywill provide 1st year warranty service for delivery to (and from) the manufacturer’s Service Centre.
All products with warranty period over one year can be sent by Innoria Technology to (and from) the manufacturer’s Service Centre at the customer’s expense after 1st year from date of purchase. All courier charges for sending and returning product for exchange or warranty purposes from customer will be borne by customer except if we send the wrong or defective product to you.
In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense. However, customer in Klang Valley can also walk-in to any of our outlets to request for exchange or warranty services. By visiting our outlets direct, it will be faster and easier as our technicians can test the product on the spot.
Innoria Technology HQ Branch: @ +603 3322 1131
CONTACT FOR SUPPORT@
Email support : email@example.com
Whats App : 017-3371821 / 012-2301821 (IT Product)
DUTY TIME: MON-FRI 10AM-7PM
RM 178.99 11%
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RM 2,999.00 9%
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RM 1,299.00 23%
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Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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