A1001, Kelana D’Putera Condo, Jalan SS 7/26, Kelana Jaya, 47301 Petaling Jaya, Selangor.
Home Whiz is a company that offers customers with irresistible deals for home and electrical appliances. We operate our business through online e-commerce platform that provide convenience and flexibility to Malaysian consumers. Home Whiz’s business model does not hold stocks and we will only proceed to order the products upon a sales order confirmation.
At Home Whiz we want our customers to be completely satisfied with their purchase.
We recommend you to read our Returns & Refunds Policy prior to you making a purchase from our website, so you are familiar with our policy on returns, refunds and repairs and your legal rights and remedies. We also recommend you immediately inspect any goods that we deliver to you or that you collect from us, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
Acceptable Returns – Within Three (3) Working Days
General requirements for returns are as follows:
We will verify the return reason and you are required to return the item in the condition according to general requirements specified above at customer own cost. We will conduct an evaluation within seven (7) working days starting from the day we received your returned items. You will receive an email confirmation once the returned item is received from our end.
Please return your purchase to the following address:
A1001, KELANA D'PUTERA CONDO, JALAN SS 7/26, KELANA JAYA, 47301 PETALING JAYA, SELANGOR
A refund would be issued within five (5) working days upon confirmation. We will reimburse you with a refund through electronic bank transfer that requires your bank details as below:
Bank Account Number
There will be an Administrative Charges of RM1.50 or 2.8% of total refund amount (whichever is lower) to be charged to customer.
We regret to inform that any cancellation will not refunded.
Should you have further questions or concerns, please Contact Us.
1. About this Website
2. About Home Whiz Malaysia
Copyright in the whole and every part of this Website belongs to Home Whiz, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in or on any media to any person without the prior written consent of Home Whiz.
3. Website Information
Goods or services specified on this Website may or may not be on display or available from Home Whiz stores, and where the goods or services are available from a Home Whiz store in Malaysia, the price for those goods or services may vary from the price shown on this Website.
Home Whiz do not make, or authorize any offer or representation by this Website and do not represent that any goods or services in this Website will be offered by or available from the Home Whiz stores around Malaysia at the specified price, or at all, or otherwise sell any goods or services to consumers throughout Malaysia under the name or style including the words “Home Whiz”.
Moreover, the purchase of goods or services at each Home Whiz store in Malaysia shall always be subject to any additional and applicable terms and conditions of sale at the relevant Home Whiz store.
Images of goods published in this Website without any advertised price beside that image are not offered for sale.
Photographs are for illustrative purposes only and may vary from goods depicted or described. International visitors to this Website should not rely on information contained in this Website, including without limitation specifications or pricing.
4. Website Content
Home Whiz may, at any time, add or remove content from this Website without notice.
Any articles, information or content published on this Website must be read subject to these Terms and Conditions.
Although Home Whiz uses its best endeavors to confirm the accuracy of any information published on this Website, you agree that Home Whiz cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to Home Whiz or by manufacturers or suppliers changing product specifications without notice to this Website or Home Whiz You agree to make your own inquiries to verify information provided and to assess the suitability of products before you purchase.
The information, materials and services in this Website is provided for general information purposes only. It is current at the time of first publication. It is not legal or other professional advice or intended to be comprehensive. You are responsible for determining the validity, quality and relevance of any information, material or service assessed and to take appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirements. You should report any error or omission in any information, material or service, via customer feedback.
This Website may feature or display third party advertising or content. By featuring or displaying such advertising or content, Home Whiz does not in any way represent that Home Whiz recommends or endorses the relevant advertiser, its products or services.
Neither Home Whiz nor any third party will be liable for any errors in content, or for any actions you take in reliance on them. Neither you nor any other person may hold Home Whiz liable for any delays, inaccuracies, errors or omissions in respect of such content, the transmission or delivery of such content or any loss or damage arising from any of them.
This Website may promote, advertise or sponsor functions, events, offers, competitions or other activities which may be conducted online or offline and which may be conducted by third parties. These activities may be subject to separate terms and conditions. You participate in any such activities entirely at your own risk. Home Whiz does not accept any responsibility in connection with your participation in activities conducted by any other party.
5. Your Use of the Website
You agree to use this Website only for purposes that are permitted by these Terms and Conditions, any applicable law or regulation and/or generally accepted practices or guidelines.
You agree that you will not engage in any activity that interferes with or disrupts this Website or the servers and networks that host this Website. You agree not to, or attempt to, circumvent, disable or otherwise interfere with security-related features of this Website or features that prevent or restrict use or copying of any content or enforce limitations on the use of this Website or the content.
You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.
Home Whiz may stop (temporarily or permanently) providing access to this Website to you, or to guests or members generally, at its discretion and without prior notice to you.
Home Whiz may in its sole discretion restrict your access to this Website. If Home Whiz does this, you may be prevented from accessing all or parts of this Website, your account details or other content contained in your account. Home Whiz will not be liable to you or any third party for doing so.
As electronic websites are subject to interruption or breakdown, access to this Website is offered on an "as is" and "as available" basis only.
Home Whiz may impose limits or restrictions on the use you may make of this Website. Further, for security, technical, maintenance, legal or regulatory reasons, or due to any breach of these Terms and Conditions, Home Whiz may withdraw this Website, or change or remove website functionality at any time without notice to you.
6. Intellectual Property Rights
You acknowledge that any intellectual property rights, including graphics, logos, trademarks, distinctive brand features, design, text, icons, the arrangement of them, sound recordings and all software relating to this Website, are owned by Home Whiz, the Licensor, or in some cases, a related company of them, or any other third party, and that these remain the property of their respective owners and must not be used in any manner without the prior written consent of the owner.
Nothing contained on this Website is to be interpreted as a recommendation to use any information on this Website in a manner which infringes the intellectual property rights of any person. Home Whiz makes no representations or warranties that your use of the information on this Website will not infringe such intellectual property rights.
You may view this Website and its contents for personal and non commercial use only, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of this Website or commercialize any information obtained from any part of this Website without the prior written consent of Home Whiz or, in the case of third party material, from the owner of the copyright in that material.
You may not modify or copy the layout or appearance of this Website nor any computer software or code contained in this Website, nor may you decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to this Website.
If you correspond or otherwise communicate with Home Whiz, you automatically grant to Home Whiz an irrevocable, perpetual, non-exclusive, royalty-free, world-wide license to use, copy, display and distribute the content of your communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on this Website and developing your ideas and suggestions for improved products.
7. Links to Other Websites
This Website may contain links to other websites, content or resources, which are owned or operated by third parties. These linked websites are not under Home Whiz’s control and Home Whiz shall not be held responsible for the operation, availability or contents of any linked website or any link contained in a linked website.
Home Whiz reserves the right to prevent third parties from linking to this Website.
8. Secure Data and Transmissions
Given the nature of the internet, Home Whiz cannot guarantee that any data transmission is totally secure, free from viruses, fault or other conditions which could damage or interfere with your computer systems and Home Whiz does not warrant that your access to this Website will be uninterrupted, error free or that any defects will be corrected. Whilst Home Whiz and its third parties take precautions to protect information, Home Whiz does not warrant and cannot ensure the security of any content or information you transmit via this Website. You therefore transmit to this Website at your own risk. However, once Home Whiz or its third party receives your transmission, Home Whiz and its third parties will take reasonable steps to preserve its security. If you become aware of any problems with the security of this Website, please contact us immediately.
You must take your own precautions to ensure that the process which you use to access this Website or any website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, neither Home Whiz nor its third parties will accept any responsibility for any interference or damage to your own computer system which arises in connection with your use of this Website, any website or any linked website.
Cookies may be used on this Website to gather data in relation to this Website and you consent to this (although you may be able to disable cookies on your web browser).
10. Use of Your Information and Material
Home Whiz appreciates any suggestions (“unsolicited ideas”) you may have regarding ways in which this Website may be improved or materials which may be added to this Website. Any unsolicited ideas that you submit will not be regarded as confidential and will become the property of Home Whiz. Home Whiz may use, reproduce, disclose, publish, modify, adapt and transmit them to others, without restriction or any obligation to compensate you.
Home Whiz makes no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this Website or to its availability, functionality or performance, except as otherwise provided under any applicable law.
Home Whiz do not accept responsibility for any loss or damage, howsoever caused (including through negligence or matters outside their control), which you may directly or indirectly suffer in connection with your use of this Website or any linked website, nor do they accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this Website. To the maximum extent permitted by law, Home Whiz disclaims any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this Website or the information that it contains.
The use of the information on this Website is at your own risk. To the extent permitted by law, Home Whiz excludes all liability of any of them in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the information on this Website or provided through this Website through email. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and third party claims. If any liability is not able to be excluded by law, Home Whiz limits their liability to the re-supply of the relevant information or services.
You agree to indemnify Home Whiz and other persons involved in the creation of this Website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this Website, any information that you provide via this Website or any damage that you may cause to this Website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy and trade mark infringement.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Malaysia. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or un-enforceability will not affect the remainder of these Terms and Conditions, which will continue in full force and effect. If you access this Website in a jurisdiction other than Malaysia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply.
Home Whiz makes no representations that the content of this Website complies with the laws of any country outside Malaysia.
These Terms and Conditions may be amended at any time without notice and your access to this Website may be terminated at any time without notice. Your continued use of this Website following such amendment of these Terms and Conditions will represent an agreement by you to be bound by the Terms and Conditions as amended from time to time.
Where your access to this Website is terminated, all disclaimers and limitations of liability set out in these Terms and Conditions will survive. Reference to “Website” includes the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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