About Home Trend
Home Trend is the first-rate online store wholly owned and operated by MCIL Multimedia Sdn. Bhd. Its core value is to deliver premium products that improve the quality of life. It is renowned for providing trendy, innovative and premium products ranging from fashion, lifestyle and household accessories to mobile and electronic gadget.
Home Trend is established with a high reputation and credibility in the industry of e-commerce. Up to date, it has surpassed other online stores and leading the trend. Due to high demand and constant support, Home Trend is now marching towards a higher vision to achieve new business milestones and enhance their services regularly.
Our Business Philosophy
The name Home Trend is comprised of two words which are "Home" and "Trend". "Home" indicates that it is the home to all premium products gathered at a one stop station. "Trend" carries the meaning of bringing the latest and trendy products to all the online consumers.
Overall, the store name is an appropriate reflection of the core value which is to deliver premium products to enhance lifestyle. Moreover, Home Trend is expecting to build a long-lasting relationship with the online consumers that is filled with trust and credibility.
You may return your purchase within three (7) workings days for a refund or exchange if the product received is different from the order made or faulty or not in working condition.
All return products must be in it's original packing accompanied with relevant accessories, manuals, warranty cards and in an unused condition.
Buyer will be responsible for all delivery cost incurred for returning the item to Home Trend.
Prior to making a return, kindly contact us by phone and e-mail to us describing the product with pictures. We will then advise the return address and return procedures.
Home Trend reserves the rights to decline any return request if the reason for return or product condition falls beyond the platform return policy published herein.
If you encounter any problems with your purchase, kindly refer to our official Support Center for a solution, email your inquiries to firstname.lastname@example.org or contact our dedicated Helpline @ 1300-88-0023 for further assistance.
*Recommended: We suggest adding a tracking number or delivery confirmation on returned packages to ensure your item is safely returned. Logon will not be liable for any lost or stolen return packages during transit/delivery.
*Please Note: All Sales and Promotional Items are not eligible for Returns, Exchanges or Warranties.
Home Trend does not provide any warranties for its product unless specifically stated in the product page. However, Home Trend will honour the 14 days return and replace policy should the product fail within this period.
Buyer however will need to bear the shipping cost in returning the product to Home trend in order to claim replacement for the product mentioned. If the product is no longer available, Home Trend will then opt of the refund process instead.
Our Commitment to Privacy
Online Account Registration
You may want to register with Logon to make shopping faster and easier. For non- registered users, we request account information (email address and password), and billing and shipping information. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Using your username and password you may access your account online at any time to add, delete or modify information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information may be stored with us, but it will not be accessible to anyone else from that computer.
The Information Collected By Home Trend
When you shop with Home Trend, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.
How We Use The Information Collected
We use this information to confirm your credit/debit card information and to contact you if we have questions regarding your order. Your billing information may also be used for future Home Trend print mailings such as Home Trend catalogs. You may request to be removed from our mailing list at anytime.
We use this information to ship the online order placed.
Credit/Debit Card Information.
We use this information to process your online order, and we may also need to provide this information to the company or companies who process your credit card payments.
After you place an order with Home Trend, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order. Your email information may also be used for future. Email Newsletters which will include unsubscribing instructions. We would like to reiterate that under no circumstances do we ever share, sell or rent your personal information with outside parties.
Cookies And Their Use
RM 166.00 10%
RM 120.00 10%
RM 111.00 50%
RM 361.00 14%
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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