About D.I.Y. Station ™
D.I.Y. Station is a premium online store wholly owned and operated by MCIL Multimedia Sdn. Bhd. It has gradually earned its recognition in the on-line consumers space and is now a leading e-retail station for trendy, innovative and premium products ranging from fashion, lifestyle and household accessories to mobile and electronic gadgets.
With an established business reputation and with the highest level of service commitment which surpass the trust and confidence of on-line consumers, D.I.Y. Station constantly continues to scale and crafting new business milestones with the goal to enhance its core value delivery.
Our Business Philosophy
The name “D.I.Y. Station” comprise of two words, “D.I.Y.” which signifies exceed, surpass or outshine the competition in terms of product quality assurance, prompt delivery and after sale customer support and “STATION” which represent a regular shopping place for all your on-line needs under a single roof.
This is a direct representation of our mission statement which lives on the expectations and lifestyles of our on-line consumers to bond a business relationship that will last a lifetime.
Product Return Policy
You may return your purchase within 3 workings days for a refund or replacement.
All return products must be in it's original packing accompanied with relevant accessories, manuals, warranty cards and in an unused condition.
Three (3) working days is in effect from the date of your acceptance of delivery.
Buyer will be responsible for all delivery cost incurred for returning the item to Top Station.
Prior to making a return, kindly contact us for return address and return procedures.
D.I.Y. Station reserves the rights to decline any return request if the reason for return or product condition falls beyond the platform return policy published herein.
If you encounter any problems with your purchase, kindly refer to our official Support Center for a solution, email your inquiries to firstname.lastname@example.org or contact our dedicated Helpline @ 1300-88-0023 for further assistance.
*Recommended: We suggest adding a tracking number or delivery confirmation on returned packages to ensure your item is safely returned. Logon will not be liable for any lost or stolen return packages during transit/delivery.
*Please Note: All Sales and Promotional Items are not eligible for Returns, Exchanges or Warranties.
Our Commitment to Privacy
Online Account Registration
You may want to register with Logon to make shopping faster and easier. For non- registered users, we request account information (email address and password), and billing and shipping information. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Using your username and password you may access your account online at any time to add, delete or modify information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information may be stored with us, but it will not be accessible to anyone else from that computer.
The Information Collected By D.I.Y. Station
When you shop with D.I.Y. Station, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.
How We Use The Information Collected
We use this information to confirm your credit/debit card information and to contact you if we have questions regarding your order. Your billing information may also be used for future D.I.Y. Station print mailings such as D.I.Y. Station catalogs. You may request to be removed from our mailing list at anytime.
We use this information to ship the online order placed.
Credit/Debit Card Information.
We use this information to process your online order, and we may also need to provide this information to the company or companies who process your credit card payments.
After you place an order with D.I.Y. Station, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order. Your email information may also be used for future. Email Newsletters which will include unsubscribing instructions. We would like to reiterate that under no circumstances do we ever share, sell or rent your personal information with outside parties.
Cookies And Their Use
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Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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