Please visit our company website at http://www.ritzhc.com.my
You may also reach us by email to email@example.com.
Goods sold are non-returnable and non-refundable.
However, we provide warranty for certain product. Kindly refer to the terms and conditions.
We guarantee the provision of free services for our product for a period of 1 year effect from the date of puchase and subjected to the terms and conditions listed below:
* No charge will be made for parts and or labour involved and this warranty only covers manufacturing defect, but transport charge shall be paid by customer.
* Warranty is valid only within Malaysia.
Please Note : You are required to present the warranty card together with the purchase receipt for your free warranty services. Failing which the company or its authorized services dealer reserve the right to decline any warranty claim.
The warranty does not cover damage resulting from :
1. Defect caused by the attack of house hold pests, fire, lightning, natural disaster, flood, pollution, abnormal voltage or usage of generator.
2 .Products being damage due to altered or repaired by unauthorised person, tempering, misuse, negligence, riots or accident.
3. Product being damaged due to commercial usage. ( Warranty covers all products for domestic usage only )
1. Accessories : No warranty on all accessories package with BETA products.
2. Washing Machine / Refrigerator / Air Conditional : Warranty exclusive regasing, service, and transportation charges.
3. DVD/ VCD Player : Only one replacement of optical Pick-Up Head within warranty period upon confirmation of fault.
Subsequent replacement will be charge accordingly.
4. This warranty period covers one free motor unit/ Heating element/ Compressor due to manufacturing fault. Any subsequent replacement will be charge accordingly
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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