B) Refund Policy:
- We PROMISE to refund you if the replacement still fails in your equipment.
- Shipping & Handling charges are non-refundable.
- Customers receiving free shipping will be charged RM 15.00 for handling if their order is returned for a refund of the original purchase price.
- Most merchandise may be refunded within 10 working days of receiving your returned product.
- Genuine Original OEM cartridges are non-refundable.
C) Cancel Order:
- If you want to cancel an order, please call us or fax to (03) 3325 1579 ( include order number & full name ). We don’t accept email order cancellation.
- A 50% restocking fee will be added to cancellations that have been shipped out.