T & C

Return Policy

7 days return or exchange policy 

If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept 
returns of packages within 7 days of the order date and charge 10% administration fee, then issue a balance refund. 

All we ask is that the product is... 

- not used 
- in the same condition you received it 
- in the original box and / or packaging 

We value your shopping experience on top of everything else, that's why we also accept 
exchange (for item of equal or lesser value) and charge 10% administration fee if the item does not live up to your expectation or any other reasons beyond our wildest imagination. 

However, this does not apply to the sale or clearance items in which we already mentioned 
no refund nor return will not be entitled for this. Also, we cannot extend this return policy to 
resellers of our product. 


Return or exchange procedures 

Please request for return or exchange by emailing us at within 7 days from the day order is received. You have to include the following details in the email: 

- Order no: 
- Contact no: 
- Product to return or exchange: 
- Reason for return or exchange (so that we can improve!): 

Once we receive your request for return or exchange, we shall contact you within 3 business 
days for further instructions. To exchange item, please let us know the item you like to have 
in exchanged. 

In all cases, you will need to bear the shipping charges for returning the item to us. 
However, if we send the wrong or defective items to you, we will bear all the cost of return 
shipping (as long as you use a standard shipping method) and we will make sure we send the 
correct items to you, ALL at our expense. 

Once your return is received and inspected by us (usually within 72 hours of receipt), your 
refund will be processed and we will contact you to arrange the refund. 

Just don't forget that before you ship anything back to us, please email first so that we can provide you with complete return instructions. 



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RM 59.00
Sold and fulfilled by:
Shipment and Delivery: 2-3 Business Days
Ship To: Refer to T&C
Brand: Starsuki
SKU: SS0060
No Stock