Original Package :
∗ Please contact us immediatly if you made a mistake after placing an order, WE CAN NOT CHANGE OR CANCEL any order once it has been processed in our system.
∗We just can attend your inquires during working time, Monday to Friday, from 9:00-17:00 hrs.
∗ Delivery time can vary from 2 to 3 business days depending on the day of the week you placed your order, product availability and incidentals. Once we send and order from our company we are not responsible for the speed of the delivery company.
∗ In the case of initial product's defectiveness or malfunction we can replace the merchandise, if you do agree to pay the round trip transportation cost of the product.
∗ Please, understand in advance that in case of inaccuracy in the product's information (price, size, etc.) due to a system or human error, we will proceed to cancel your order to avoid any misunderstanding.
** - 1 Year Warranty -
SpotCam warrants that product purchased from SpotCam will be free from defects in materials and workmanship for one year from your purchasing date and only valid for you. This warranty does not cover damage outside SpotCam’s control, including damage caused by misuse, accident, abuse, use other than as intended and described in the product documentation SpotCam provided.
** - Return Policy -
Please contact us before your returns. Spotcam reserves the right to limit or decline your returns or exchanges. we will accept your returns with following conditions:
1. You items must be return with original package and included all the accessaries SpotCam Provided.
2. Please pack you returns with carton box and make sure it won`t be damaged during return process.
3. Please provide the original invoice, online store receipt, purchase receipt.
SpotCam reserves the right to update or modify the terms of the Exchange & Return Policy at any time.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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