One (1) Year Product Warranty period commences on the day of receipt of the ordered products. Please be noted that only repair service is guaranteed to be free of charge within warranty period.
Shipping & Delivery
West Malaysia : Free delivery (5~6 working days)
East Malaysia : @RM16.00 shipping fee
So-Pop will deliver to the address indicated by you in West Malaysia. So-Pop can only deliver to a delivery address which is a home or office address.
Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.
Made In Taiwan
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** Free Delivery **
We provide Free Delivery within Peninsular Malaysia only for selected items a single order.
** Delivery Timeline **
Once you have made payment , we will usually delivery within the next 1-3 business days within Peninsular Malaysia and up to 2-4business days for East Malaysia after payment is confirmed.
All delivery will be done during normal business days (Monday – Friday).No delivery on Saturday , Sunday and Malaysia ‘s Holidays. All orders with confirmed payment which come in after 12.00pm noon(Local Time) shall not be calculated as one (1) working day.
** Delivery Method **
【Returns & Exchange Police】
When you buy from us, we want to make you completely satisfied. At Little Pink & Blue , our delivery procedures are to check all items before shipping out to our customer to ensure that all items are in order and good condition.
Before returning , please take time to read our Return & Exchange Policy Guidelines carefully. We accept returned items for product with manufacturer’s defect. All returns & exchange must be notified to us via email Cozyliving.firstname.lastname@example.org within 24 hours after receiving the products.
The following Returns & Exchange Policy Guidelines apply:
Once we receive your returns & exchange request email, we will reply to you within 48 hours. Once you receive our email , you may proceed to ship back the return & exchange product to us within 7days from the Product Return Acceptance email’s date. Kindly notify us via email the shipment company name & tracking ID. Cozy Living will also not be responsible if your shipment is lost during the return transit.
Cozy Living reserve the right to refuse any product of Returns & Exchange if it does not meet the above criteria.
Please contact us at Cozyliving.email@example.com ，if you have any questions or doubts.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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