We sincerely apologize for any reason which brings you to this page. Below is our return policy.
All items purchased on RCL Sports are non-exchangeable and non-refundable UNLESS
In both cases above, refund is not available but we provide exchanges for items of the same price or less PROVIDED we receive e-mail notification from you within 14 days from ordering date.
Email notification shall be sent to firstname.lastname@example.org with following details:
Subject: Exchange of Order No:XXX
Returned Item to send back to us:
Reason to exchange
Replacement item you want us to send to you:
We shall send out the replacement item within 3 working days once we have received the returned item in good condition.
For returns from West Malaysia, we will arrange Reverse Pickup by our own courier, we shall bear the return shipping cost and the cost to send the replacement item.
For returns from East Malaysia, customers shall bear the return shipping cost, and depending on the size and weight of the replacement item, we will use either Air Freight or Sea Freight to send the replacement item.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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