If the item(s) you have received due to the reasons below, you can request to return the item(s) back to us and get a refund within 14 calendar days from the receipt date.
|Damaged||The product is damaged in delivery|
|Defective||The product does not function as described in its manufacturer specification|
|Incorrect/wrong item||Not the product the customer ordered (e.g. wrong size or wrong color)|
|Missing items/parts||Missing items/parts as indicated in the packaging|
|Website error||The product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation|
We value your shopping experience on top of everything else. All the items sold on SaveLiving are also covered under the 14 days Satisfaction Guaranteed.
If you are not satisfied with your purchase, we’ll gladly to assist you refund or exchange the purchase within 14 days from the receipt date.
A return process requires you to ship the received item(s) back to us in the same condition as when it first arrived, together with other free gifts or items provided by us.
In the event where the return request or returned item(s) fail to meet return policy, SaveLiving has all the rights to reject your request.
Countdown starts from the receipt date to the post stamp date on the return parcel.
Our policy allows for item(s) return and your choice of a full refund or replacement item(s).
For more information, please contact Customer Support at 012 - 985 6255 or email to firstname.lastname@example.org.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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