Warranty by CASA
- 7-day warranty against manufacturing defects from date of receipt.
STEP 1: Email CASA at email@example.com and provide the following details:
- Contact number
- Delivery address
- Proof of purchase receipt
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Faulty products must be delivered in its original packaging
(including accessories, manuals, and documentation) to casa.
Delivery costs to be covered by customer.
- casa will cover delivery costs of replacement or repaired product to customer.
- Warranty claims which do not fulfil the steps above will not be processed due to missing information.
Should stocks run out restocking will take at lease 21 working days.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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