How much is shipping?
The shipping price is auto-calculated based on your shipping address and weight / dimension.
For item weight above 25kg, please wait for shipping cost to proceed with payment.
For item such as massage chair and treadmills, free delivery is provided for Klang Valley & Johor area.
For location out of covered area (Klang Valley & Johor), delivery charges is applied and delivery will be made by transporter.
Within West Malaysia - RM300.00
Within East Malaysia - RM500.00 (by sea freight)
To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address.
Do you ship to my area?
We are currently shipping to Malaysia only.
When will my order arrive?
Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.
For offline bank transfer, please allow additional 3 business days.
For massage chair and treadmill delivery by transporter / sea freight (East Malaysia), it will takes up to 2 weeks for delivery.
Can I track the shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.
Poslaju tracking: http://www.poslaju.com.my/
GDex tracking: http://220.127.116.11/official/etracking.php
Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.
What if I haven't received my order?
Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment.
The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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