We strive to satisfy our customers and stand behind everything we sell!
• Each customer must contact us prior to any return. Returns / exchanges / full refund of merchandise must take place within 7 days of receipt of product.
Email contact: firstname.lastname@example.org
• All products to be returned must be in unused original condition, including packaging, documentation, accessories, etc with a tracking code for inspection and processing prior to refund.
• The product's original factory seal must be intact. If an item is shipped back to us without a tracking number and is not received there will be no way to verify if the item was ever shipped to us.
• If the order qualified for free shipping we will withhold and not refund the shipping and handling costs incurred by us. We reserve the right to decline any return or exchange where the product is not in acceptable condition.
• In order to continue to offer the lowest prices on the internet, we cannot provide refunds for opened products that are not defective nor can we refund freight or handling charges unless the products has shipped back to us.
• The terms of our return policy may change without notice.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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