All sales are considered final, no return or refund will be entitled.
Zengoo's warranty policy is in accordance with the terms and conditions of its respective suppliers.
Zengoo will provide 1st year warranty service for delivery to (and from) the manaufacturer’s Service Centre.
All products with warranty period over one year can be sent by Zengoo to (and from) the manufacturer’s Service Centre at the customer’s expense after 1st year from date of purchase.
All courier charges for sending and returning product for exchange or warranty purposes from customer will be borne by customer except if we send the wrong or defective product to you. In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense.
Manufacturer Contact Info (For Warranty)
Deliveries are made in cooperation with global postal services and their local partners. We reserve the right to deliver goods up to 15 days after date of order although we expect to process orders within 2-5 business days.
Zengoo wish you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.
* Terms and conditions
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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