Shipping and Delivery
Product purchased shall be shipped within 2 ~ 3 working days upon receipt of order.
If your product turns out to be defective (physical damage or incorrect use excluded), purchaser would have to bear the cost for return shipping. However, EPALSTORE shall bear the shipping cost for replacement of product.
Kindly ensure that the return products are sent back to us in it's original packaging and the product must be unused. Used product does not qualify for a return.
If the item you received is incorrect from the one that you have ordered, please contact us immediately via email email@example.com or call 016-201519 for assistance.
Monday – Friday (9.00am - 6.00pm)
If defects on the product sold is not a result of manufacturer's or seller's fault, customers will be required to cover shipping costs both ways.
Goods sold are not refundable, returnable or exchangeable unless incorrect or defective product received.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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