Our return policy allows for item(s) return and your choice of a replacement item(s). However, we do have a couple simple requirements for processing a return.
You may want to return your order due to any of the following reasons:
Damaged - The product is damaged in delivery
Defective - The product does not function as described in its manufacturer specification
Wrong item - Not the product the customer ordered
Unless otherwise stated in the product description, the general requirements for returns are as follows:
Returned item must be shipped back to us within seven (7) calendar days. Countdown starts from the date you received the item to the post stamp stated on the parcel you return to us.
You have proof of purchase (order number, buying invoice, delivery note or bank statement).
The goods must be in new condition and returned in the original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
The product must not have been used or installed or had any data inputted.
All sealed items must not be opened.
Any returned shipping fee will be borne by buyer.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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