We wish to provide you with a good and enjoyable shopping experience; before you place any order please read clearly all the Terms and Conditions (T&C). Any customers , who make any purchase in this web store, please provide the accurate information, including of name or recipient's name, contact number and shipping address. DELIVERY POLICY Delivery will take 3 to 7 working days after order date. Please note : The delivery will be delay during Public Holidays, sorry for any inconvenience cause. Customers must inspect product immediately upon arrival to ensure that the product is in good condition. Do not accept if packaging is severely damaged or tampered with. Warranty is within week from date received. RETURN & EXCHANGE POLICY Please request for return or exchange by Email : email@example.com from the day order is received. You have to include the following details in the email: i. Order no : ii. Your Name : iii. Contact no : iv. Product to return or exchange : v. Reason for return or exchange : vi. Picture of the product if faulty : In most cases, you will need to bear the shipping charges for returning the item(s) to us. However, if we send the wrong or defective item(s) to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will make sure we send the correct item(s) to you, all at our expense. We allow for item(s) return and customer's choice of a full refund or replacement item(s) if only customer's reason meet the return / refund policy listed as below : ACTION ACCEPTABLE REASONS DESCRIPTIONS Return / Refund / Replace Incorrect / Wrong Item Does not match with customer's order (e.g. : wrong size or wrong colour) Refund Out of Stock Customer made fully payment for the item which is out of stock Return / Replace Damaged Item Product(s) damaged during delivery Remarks : i) Do not cut the label. ii) All Change, Replace or Refund must is applying less than 7 days after buyer collect the item. UNACCEPTABLE REASONS (STORE OWNER WILL NOT RESPONSIBLE TO MAKE RETURN, EXCHANGE OR REFUND) The goods which received is not look alike with the photo that show from the web store, not within the buyer imagination or can't match the buyer expectation, not comfortable to wear, difference of size, the material, or fabric too thin or transparent, thread problem, too many fold or pleted, the problem of workmanship and so on. The caues that not affect the dress up such as: the sewing from the lining part problem, minors stain problem, and the packing smell. Due to the differences display conditions in computer, all the items or products that show in the web store will have slightly difference from the colour quality of material from the actual products, and the correct products will base on the actual product that you receive. Due to the manual measurement, there will be 1-3cm difference from the actual product. When the goods is reach the said shipping address but no recipient to receive the goods, the web store owner will not responsible for all the causes which will be occur, example: goods get lost, late delivery and the shipping fee If you have an inquiry or other question, please contact the store owner by Text Message : 016-5206725 / Email : firstname.lastname@example.org Wish you have a great shopping experience with us and thank you for your visit, we hope for your next visit.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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