What's in the box:
1 x HETCH UV Vacuum Cleaner Dust Mite Killer (Pearl Orange)
Term and Condition
All products sold in Starbuy are not applicable to any promotional code on Logon.my
We hope you are completely satisfied with the item purchased at Star Buy! However if you are not satisfied with the item because of wrong item/ broken seal, please refuse to receive the item from the logistic company.
For product return policy, 14 working days is in effect from the date of your acceptance of delivery prior to making a return, all we ask is that the product is:
Seal not broken
Not used, accompanied with relevant accessories, manuals, warranty cards and in an unused condition
In the same condition you received it
In the original box and / or packaging
Returns or Exchange Process
Please follow these steps to return your purchase to us:
1. Contact Logon Customer Care at 03-7953 3338 or via email to email@example.com to request a Return or Exchange Authorization within 14 days from the day your order is MADE.
2. Please have the following available when calling Logon Customer Care or include it in your email:
3. Once we receive your request for return or exchange, we will contact you within 5 business days for further instructions. To exchange item, please let us know the item you would like to have in exchanged.
4. Once your product return is received and inspected by us (usually within 5 working days of receipt), your refund will be processed and we will contact you to arrange the refund.
5. Buyer will be responsible for all delivery cost incurred for returning the item to Star Buy
TAKE NOTE: Please Contact Us for complete return instructions before you ship anything back to us.
Star Buy reserves the rights to decline any return request if the reason for return or product condition falls beyond the platform return policy published herein.
*Recommended: We suggest adding a tracking number or delivery confirmation on returned packages to ensure your item is safely returned. Logon will not be liable for any lost or stolen return packages during transit/delivery.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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