Genie Bra Magic Push Up Yoga Sports Bra Set
For faulty items, we do accept return or exchange following our policies written below :
1.Return to us in its original packaging/saleable conditions (with all items packed in the package as per original)
* if those stocks are moving fast , please allow for stock replacement action.
a. Wrong items (Eg.Totally wrong item code, color or style)
b. Items with obvious manufacturing quality problems. (Eg.Missing 1 side of sleeve)
a. Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online.
b. Item design is slightly different from the picture displayed (e.g. button, pocket, or tag)
c. size measurement differs about 1-3cm only.
d. Promotion/Offer/Sale/ Sold Out items are not entitled for exchange.
4.We reserve the right to offer Customers either a direct replacement or an alternative version of the item (Shipping cost is non-refundable)
5.Costs of delivery for goods return will be borne by customers. We are not responsible for any loss/ damage during transportation/by post.
6.We shall not be liable for any indirect, special or consequential damage (including without limitation any loss of profits) arising from use of the product purchased.
7. For goods return/exchange, customers must:
a. notify us at firstname.lastname@example.org within 3 working days of receipt of delivery,
b. goods return should reach us within 5 working days (for West Malaysia),10 working days (for East Malaysia) based on date of notification email that you sent to us (unless otherwise specified in our return email). Customers who do not inform us and post the item directly to us will not be entertained.
c. state the followings:
- Email Subject: Warranty-Logon, Invoice No: xxxx
- Describe type of faulty
- Photo or video of the faulty item received
- Printed invoice(s) will be required as proof of purchase.
- Claims which do not fulfill the steps above will not be processed due to missing information.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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