• Seven (7)-day Warranty from date of receipt. Freight fees are non refundable.
**This warranty covers products and excluding shipping costs.
**It does not cover faults or defects arising from incorrect use.
**It does not apply to accidental damage, misuse or neglect.
• Notify us within the first 7 days of receipt of item.
**WeChat : EGGalaxy
• Any claims made after 7 days from date of receipt shall not be entertained. We will not entertain those return without notification.
• Returned products must be returned to EGGalaxy, Petaling Jaya in its original and resell condition and packaging must not be broken where applicable (including accessories, manuals, and documentation). To be eligible for a return, your item must be unused and in the same condition that you received it. Return postage and handling is buyer's responsibility. EGGalaxy will cover delivery costs of replacement product to customer.
• Warranty claims which do not fulfil the steps above will not be processed due to incomplete information.
• Exchanges are subject to availability. If no similar products are available, EGGalaxy will process a refund.
• EGGalaxy's decision shall be final and conclusive.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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