We value your shopping experience on top of everything else, that's why we accept exchange (for item of equal or higher value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.
However, this does not apply to the sale or clearance items in which we already mentioned no refund nor return will not be entitled for this. Also, we cannot extend this return policy to resellers of our product.
Please request for exchange by emailing us at within from the day order is received. You have to include the following details in the email:firstname.lastname@example.org 7 days
Product to exchange:
Reason for exchange :
Once we receive your request for exchange, we shall contact you within for further instructions. To exchange item, please let us know the item you like to have in exchanged.3 business days
In most cases, you will need to bear the shipping charges for returning the item to us.
Once your return is received and inspected by us (), your return will be processed and we will contact you to arrange the return.usually within 72 hours of receipt
Just don't forget that before you ship anything back to us, please email first so that we can provide you with complete return instructions.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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