After sales service details:
Original Malaysia set:
Warranty coverage, policy and it's length follows as what set by it's principal.
Customer can send all their purchased original set direct to authorized service center for warranty request purpose.
Original Imported Set:
All imported set covered 12 months warranty by Top Trader.
* Any return case, item shall be send back to the address provided via email.
12 months coverage for transceiver and it's related part, and software
3 months coverage for lcd and it's related part,battery, charging port,
buzzer, vibrator and accessories (AC plug, earphone, cable, battery kit).
Warranty will be void when:
- Seal Broken
- Liquid damaged
- Physical Damaged
- Dead Pixel Below 7 pixel
- Screen crack
- Repair at other shop
- Changes of default system by 3rd party
- Rooted Device
Exchange Policy :
7 days 1 to 1 exchange if it's hardware faulty.
(Software issue not entitle for exchange)
- Must be in full set with the content that buyer received.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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