Description

Product Details

T & C

Payment Option:

Credit Card

Both credit card and debit card with MasterCard / VISA brand logo are accepted.
 

付款

信用卡

凡是印有MasterCard/Visa字样的信用卡和储蓄卡皆接受。

 

Shipping Options:

  1. By Bus (Within Sarawak). You may have to collect the goods at the Bus station by yourself.
  2. By Pos Laju National Courier.

In general you should be receiving your stock within 14 working days after confirmed payment.

We will contact you if the delivery requires more than 14 working days.
 

 

运输方式

  1. 巴士 (限在砂拉越境内)。买家必需到巴士站领取货品。
  2. Pos Laju

您将会在我们确认付款后的14工作天内收到您的货品。

如果超出14工作天我们将会联系您。

 

Return / Exchange Policy:

Our principle is to ensure you enjoy shopping with us with trust & well taken care.

If you are NOT satisfied with your purchase for the following reasons, i.e.

  • Wrong items being delivered
  • Items received are not in good condition

We will gladly accept returns of packages within 30 days from the order date and arrange for a full refund or exchange of goods.

Kindly ensure that the product to be returned is

  • not used / consumed
  • in the same condition you received it
  • in the original box and / or packaging

退货/退换

我们的原则是确保您购物愉快并信任我们。

如果您因以下原因而对货品不满意:

  • 我们送错您要的货品。
  • 货品出现瑕疵。

我们愿意在您下订单的30天内原额退款或换取其他物品。

但在退货的过程中,请您确定:

  • 货品您没使用/饮用过。
  • 和您收到时的情形一样。
  • 和您收到货品时同样的原封包装。

 Return / Exchange procedures

Please request for return or exchange by e-mailing us at enquirybenbc@gmail.com as soon as possible once the order is received. Please include the following details in the email:

  • Order no
  • Contact no
  • Product(s) & Quantity to return or exchange
  • Reason(s) for return or exchange

Once we received your request for return or exchange, we shall contact you within 3 working days for further advice. To exchange an item, please let us know the next item you would like to have in the e-mail so that we can process it sooner.

Generally you will need to bear the shipping charges for returning the item to us.

However, if we sent the wrong or defective item(s) to you, we shall bear all the cost of return shipping (as long as you use a standard shipping method) and make sure we send the next correct item(s) to you, ALL at our expense.

Once your return item(s) is / are received and inspected by us (within 3 working days of receipt), your refund will be processed and we shall contact you for further arrangement.

退货/退换程序

若您需要退货/退换请您在收货当天立即以电邮通知我们。并于电邮中提供以下信息:

  • 订单编号:
  • 电话联络:
  • 需退货/退换的产品名字及其数量:
  • 退货/退换的原因

当我们收到您退货/退换的请求,我们会在3个工作日中联系您。关于退换货品,请在电邮中明确告诉我们您想更换的产品,以方便我们能更快的为您处理您的订单。

请注意,退货/退换的过程中,所有的运输费将由您承担。但是若是我们送错货品或者是带有瑕疵的货品于您,运输费将由我们承担(只限标准运输方式)和确定我们寄出对的货品给您,这些运输款项将由我们负责。

当我们收到并确认了您的退货品后 (在3个工作天内),我们将会退款给您,必要时我们会联系您以便能更妥善的退款给您。

 

Thank you very much for your support.

 非常感谢您的支持 

 

(Note: Please feel free to make any books-related enquiries by e-mailing to us at enquirybenbc@gmail.com We shall do our best to provide advice / suggestions based on our available resources)

(注:一切有关书本资讯或您对我们的产品有任何的疑问,欢迎您以电邮的方式联系我们。 电邮地址:enquirybenbc@gmail.com 我们将竭尽所能提供咨询及建议)

 

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RM 15.90
Sold and fulfilled by:
Shipment and Delivery: Require Extended Delivery Time
Ship To: Refer to T&C
Brand: 嘉阳
SKU: 0007
 
Order Quantity
      
In Stock