Purchases will be dispatched within 2-5 business days as soon as payments are verified to have been successfully cleared. However, we reserve the right to delivery goods/items up to 15 days after date of order although we espect to process orders within 2-5 businesss day.
Your purchases may or may not be subject to import duty and miscellaneous fees at the country of destination. HijauanEmasTrading does not accept responsibility for these additional charges.
We deliver using services such as PosLaju, Nationwide and Skynet and should the buyers are away or not available to receive the delivery, buyers will have to contact their respective courier company to arrange for pickup or collection.
Wrong sending item which wish to return should be in a clean, resell-able condition. There will be no guarantee of a refund unless the item is deemed to contain defects or other unexpected issues. The costs involved in shipping the item back to us are the buyer's responsibility. Do bear in mind that the refunds DO NOT include shipping fees.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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