Whitish canvas, gallery wrap poster with wood panel.
Nationwide delivery available.
Production Procedure Details
- Please email us your photo in Jpeg or Tiff format
- Upon all information received, 1st design draft will email to you within 2 working days.
- Upon artwork confirmation, please return “the stamped and signed artwork design copy” by email to email@example.com or please reply “confirmed artwork design” to firstname.lastname@example.org
- We will only send you the jpeg format file.
- The delivery time frame is within 6 working days upon received the “Artwork Confirmation” copy.
If you require more services, we are a one stop shop for all your designing, advertising and printing needs, please do call us at03-7731 3779 or log on to www.asdesign.com.my
T & C
- The whole process will take approximate 10 working days, depending on the confirmation we received from buyer, to avoid any unwanted unforeseen circumstances, we would suggest buyer to place the order 10 days ahead.
- Shipping charges are not included and subject to 6% GST.
- A.S. Design is not responsible for customer generated mistakes. If there is a production/product issue, we will assess the condition of the item(s), and at our sole discretion will decide to either repair or replace the product(s) that does not meet the warranty or condition.
- A.S. Design does NOT accept any amendments or changes to be made to the artwork ONCE the artwork is confirmed. Therefore, it is customer’s responsibility to check the proofs thoroughly before confirming their order for processing.
- IMPORTANT: A.S. Design is not responsible for any consumer-generated mistakes, errors or defects that include but not exclusive to spelling, typographical or grammatical errors, poor image quality from low resolution images. A.S. Design can’t cancel orders after they’ve been confirmed. Please be sure to preview and proof read all artwork carefully before confirming your order.
Return & refund policy
A.S. Design wants you to be happy with your recent new purchase. We pay close attention to all details and carefully inspect each poster to ensure its superior craftsmanship and quality, handmade with the finest materials to ensure the best possible product. However, despite our best efforts, and in the rare occurrence we may have overlooked a defect, please let us know.
Send an email to email@example.com with:
- Photos of the defect taken from several angles.
- Include your full name, order number and a description of the defect.
We will get back to you as soon as possible.
- For any replacement, we need another 5 working days to proceed.
- Returned item must be in its original condition. Return deadline WITHIN 7 CALENDAR DAYS upon receiving your merchandise. If the defect is due to production errors, we will have a replacement order made. A.S. Design will not be held responsible for defect reports later than the given duration.
- Customer will be responsible for any charges incurred in returning the item back to us.
- Delivery charges are non refundable (if any).
- Please note we only accept replacement of items, strictly no refund of payment.
- Prior to any return, please contact us for return address and return procedure.
- A.S. Design reserves the right to change these terms and conditions at its sole discretion and we reserve the right to discontinue promotions and discounts at any time without prior notice.
- If you encounter any other problems in one of your purchased products from us or you couldn’t find the answer to your problem in our page, don’t worry. Please email us and we’ll get back to you as soon as possible.