* Overload protection maximum 3000W
* Highly conductive copper, high electric conductivity
* Fire-retardant shell and heat resistant (AES + fireproof material)
* Build in multi-protections, protect household appliances
SOCKETS ARE APPLICABLE FOR :-
* Chinese Standard : Mainland China, Australia, New Zealand,etc
* American Standard :USA, Canada, Japan, Taiwan,etc
* European Standard :Germany, Denmark, Finland, France, Norway, Poland, Portugal, Korea, etc
* UK Standard : UK, Malaysia, Singapore, Hong Kong, etc
* South Afican Standard : South Afica, India, etc
* Cable size:1.5mm2
* Voltage Rating:110-250V
* Current Rating:13A
* Power Rating:3000W
* Materia : ABS + fireproof material
* Plug 3pcs + USB 2pcs
* DC Current for USB:2.1A
* Length of cable :2m
Warranty 1 year
Term and condition.
How do I go about servicing my product?
You can directly contact or send your product to our Service Center or you can also send it to our office for warranty claim. However, we would advise you to send the product directly to its Service Center for a faster process.
How long does it take to repair my product?
If your item is within warranty duration, we will process your repair request in accordance with our service center. It takes about 15 days max depending on availability of spare parts.
If my product is within warranty duration, do I need to pay for repairs?
If your product is within warranty duration and is damaged due to manufacturer defect, you don't have to worry about the repairing cost. We will cover it. However, courier fee will be covered by the customer. If your product is damage due to commercial use, misuse or not accordance to our instruction manual the repairing and parts cost shall be born by you, while our service center will quote you before conducting repair.
If my product is out of warranty duration, do I need to pay for repairs?
If your product is out of warranty duration, you will be responsible for repairing cost.
We suggest you to repair the product at our authorized services center for better quality services and genius spare parts. However, courier fee will be covered by the customer.
Goods sold are not returnable.
Delivery will take 2-7 working days to proceed after purchased.
In order to make warranty claims, please email to firstname.lastname@example.org and provide below details:
For any reason should you wish to return your item(s), you have 7 days upon receiving the item(s) to return your order. Please contact IDEALIFE to initiate the return.
Please ensure that the Return Slip is included in the parcel, and that the item(s) have not been worn and are in their original packaging. The item(s) must be returned to our returns address within 7 days upon receiving the item(s):
Mediclife Trading (JB BRANCH)
No 41, Jalan Seroja 39,
Taman Johor Jaya,
81100 Johor Bahru,
Mediclife Trading (Head Quater )
Lorong Buah Langsat 2,
Jalan Tuaran Inanam,
88450 Kota Kinabalu,
Once Quality Control has inspected the returned item(s), we will aim to process your return within 5 business days.
You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased item(s) to us. Please ensure to package the goods well to prevent damage. We strongly recommend that you use a reliable courier service with parcel tracking services.
Effective 1st April 2015, all goods and services may be subjected to GST 6% upon checkout.
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